Site Policies

  • www.ct21analytics.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by www.ct21analytics.com.

    This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, www.ct21analytics.com. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

    DEFINITIONS & KEY TERMS

    To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

    ● Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

    ● Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to CT21 Analytics, (#308 - 4211 Kingsway, Burnaby, BC V5H 1Z6), that is responsible for your information under this Privacy Policy.

    ● Country: where www.ct21analytics.com or the owners/founders of www.ct21analytics.com are based, in this case is Canada.

    ● Customer: refers to the company, organization or person that signs up to use the www.ct21analytics.com service to manage the relationships with consumers or service users.

    ● Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit www.ct21analytics.com and use the services.

    ● IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

    ● Personnel: refers to those individuals who are employed by www.ct21analytics.com or are under contract to perform a service on behalf of one of the parties.

    ● Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

    ● Service: refers to the service provided by www.ct21analytics.com as described in the relative terms (if available) and on this platform.

    ● Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

    ● Website: www.ct21analytics.com’s site, which can be accessed via this URL: www.ct21analytics.com

    ● You: a person or entity that is registered with www.ct21analytics.com to use the Services.

    INFORMATION AUTOMATICALLY COLLECTED

    There is some information like your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our platform. This information may be used to connect your computer to the Internet. Other information collected automatically could be a login, e-mail address, password, computer and connection information such as browser plug-in types and versions and time zone setting, operating systems and platforms, purchase history, (we sometimes aggregate with similar information from other Users), the full Uniform Resource Locator (URL) clickstream to, through and from our website that may include date and time; cookie number; parts of the site you viewed or searched for; and the phone number you used to call our Customer Services. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects) or similar data on certain parts of our website for fraud prevention and other purposes. During your visits, we may use software tools such as JavaScript to measure and collect session information including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

    We automatically collect certain information when you visit, use or navigate the platform. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our and other technical information. This information is primarily needed to maintain the security and operation of our platform, and for our internal analytics and reporting purposes.

    PERSONNEL

    If you are a www.ct21analytics.com worker or applicant, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants.

    You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.

    SALE OF BUSINESS

    We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of www.ct21analytics.com or any of its Corporate Affiliates (as defined herein), or that portion of www.ct21analytics.com or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

    AFFILIATES

    We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with www.ct21analytics.com, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

    GOVERNING LAW

    This Privacy Policy is governed by the laws of Canada without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework.

    The laws of Canada, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.

    By using www.ct21analytics.com or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services.

    Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

    YOUR CONSENT

    We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our website www.ct21analytics.com, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

    LINKS TO OTHER WEBSITES

    This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by www.ct21analytics.com. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

    COOKIES

    www.ct21analytics.com uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

    BLOCKING & DISABLING COOKIES & SIMILAR TECHNOLOGIES

    Wherever you're located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser's help menu for more information.

    KIDS’ PRIVACY

    We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

    CHANGES TO OUR PRIVACY POLICY

    We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

    THIRD-PARTY SERVICES

    We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third- Party Services").

    You acknowledge and agree that www.ct21analytics.com shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. www.ct21analytics.com does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

    Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

    INFORMATION ABOUT GENERAL DATA PROTECTION REGULATION (GDPR)

    We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected, and how we maintain this data under protection from being replicated or used in the wrong way.

    What is GDPR?

    GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control the EU residents have, over their personal data.

    The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our customers’ data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.

    What is Personal Data?

    Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person.

    Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

    The Data Protection Principles include requirements such as:

    ● Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.

    ● Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.

    ● Personal data should be held no longer than necessary to fulfil its purpose.

    ● People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.

    Why is GDPR important?

    GDPR adds some new requirements regarding how companies should protect individuals' personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts it's simply the right thing to do. At www.ct21analytics.com we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.

    Individual Data Subject’s Rights - Data Access, Portability & Deletion

    We are committed to helping our customers meet the data subject rights requirements of GDPR. www.ct21analytics.com processes or stores all personal data in fully vetted, DPA compliant vendors. We do store all conversation and personal data for up to 6 months unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.

    CALIFORNIA RESIDENTS

    The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

    We are also required to communicate information about rights California residents have under California law. You may exercise the following rights:

    ● Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.

    ● Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.

    ● Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.

    ● Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

    If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

    We do not sell the Personal Information of our users.

    For more information about these rights, please contact us.

    California Online Privacy Protection Act (CalOPPA)

    CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

    CalOPPA users have the following rights:

    ● Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.

    ● Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.

    ● Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.

    ● Right to request that a business that sells a consumer's personal data, not sell the consumer's personal data.

    If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

    We do not sell the Personal Information of our users.

    For more information about these rights, please contact us.

    CONTACT US

    Don't hesitate to contact us if you have any questions.

    ● Via this Link: www.ct21analytics.com/contact

  • DEFINITIONS & KEY TERMS

    To help explain things as clearly as possible in this Cookie Policy, every time any of these terms are referenced, are strictly defined as:

    ● Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

    ● Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to CT21 Analytics, that is responsible for your information under this Cookie Policy.

    ● Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit www.ct21analytics.com and use the services.

    ● Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

    ● Service: refers to the service provided by www.ct21analytics.com as described in the relative terms (if available) and on this platform.

    ● Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

    ● Website: CT21 Analytics’s site, which can be accessed via this URL: www.ct21analytics.com

    ● You: a person or entity that is registered with www.ct21analytics.com to use the Services.

    INTRODUCTION

    This Cookie Policy explains how www.ct21analytics.com and its affiliates (collectively "CT21 Analytics", "we", "us", and "ours"), use cookies and similar technologies to recognize you when you visit our website, including without limitation www.ct21analytics.com and any related URLs, mobile or localized versions and related domains / sub-domains ("Websites"). It explains what these technologies are and why we use them, as well as the choices for how to control them.

    WHAT IS A COOKIE?

    A cookie is a small text file that is stored on your computer or other internet connected device in order to identify your browser, provide analytics, remember information about you such as your language preference or login information. They're completely safe and can't be used to run programs or deliver viruses to your device.

    WHY DO WE USE COOKIES?

    We use first party and/or third party cookies on our website for various purposes such as:

    ● To facilitate the operation and functionality of our website;

    ● To improve your experience of our website and make navigating around them quicker and easier;

    ● To allow us to make a bespoke user experience for you and for us to understand what is useful or of interest to you;

    ● To analyze how our website is used and how best we can customize it;

    ● To identify future prospects and personalize marketing and sales interactions with it;

    ● To facilitate the tailoring of online advertising to your interests.

    WHAT TYPES OF COOKIES DOES www.ct21analytics.com USE?

    Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires or you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes while others may expire after multiple years. Cookies placed by the website you’re visiting are called “first party cookies”.

    Strictly Necessary cookies are necessary for our website to function and cannot be switched off in our systems. They are essential in order to enable you to navigate around the website and use its features. If you remove or disable these cookies, we cannot guarantee that you will be able to use our website.

    We use the following types of cookies in our website:

    Essential Cookies

    We use essential cookies to make our website work. These cookies are strictly necessary to enable core functionality such as security, network management, your cookie preferences and accessibility. Without them you wouldn't be able to use basic services. You may disable these by changing your browser settings, but this may affect how the Websites function.

    Performance and Functionality Cookies

    These cookies are used to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously.

    Marketing Cookies

    These account-based marketing cookies enable us to identify future prospects and personalize sales and marketing interactions with them.

    Analytics and Customization Cookies

    These cookies collect information that is used to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website for you.

    We use cookies served by Google Analytics to collect limited data directly from end-user browsers to enable us to better understand your use of our website. Further information on how Google collects and uses this data can be found at: https://www.google.com/policies/privacy/partners/.You can opt-out of all Google supported analytics on our Websites by visiting: https://tools.google.com/dlpage/gaoptout.

    Social Media Cookies

    These cookies are used when you share information using a social media sharing button or “like” button on our Site or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter or Google+. The social network will record that you have done this. These cookies may also include certain code that has been placed on the platform to help track conversions from ads, optimize ads based on collected data, build targeted audiences for future ads, and remarket to qualified users who have already taken certain action on the platform.

    Third Party Cookies

    Some cookies that have been set on our website are not set on a first party basis by CT21 Analytics. The Websites can be embedded with content from third parties to serve advertising. These third party service providers may set their own cookies on your web browser. Third party service providers control many of the performance and functionality, advertising, marketing and analytics cookies described above. We do not control the use of these third party cookies as cookies can only be accessed by the third party that originally set them.

    HOW CAN YOU MANAGE COOKIES?

    Most browsers allow you to control cookies through their 'settings' preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information. Browser manufacturers provide help pages relating to cookie management in their products.

    Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.

    ● Google Chrome

    ● Internet Explorer

    ● Mozilla Firefox

    ● Safari (Desktop)

    ● Safari (Mobile)

    ● Android Browser

    ● Opera

    ● Opera Mobile

    BLOCKING & DISABLING COOKIES & SIMILAR TECHNOLOGIES

    Wherever you're located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser's help menu for more information.

    CHANGES TO OUR COOKIE POLICY

    We may change our Service and policies, and we may need to make changes to this Cookie Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Cookie Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Cookie Policy. If you do not want to agree to this or any updated Cookie Policy, you can delete your account.


    YOUR CONSENT

    By using our website, registering an account, or making a purchase, you hereby consent to our Cookie Policy and agree to its terms.

    CONTACT US

    Don't hesitate to contact us if you have any questions regarding our Cookie Policy.

    ● Via this Link: www.ct21analytics.com/contact

  • The articles written on this website are not to be construed as being other than solely for benefit or guidance and there should be no legal imputation associated with the opinions offered.

    Neither the owner nor any of its employees, nor any other person acting as a guest blogger, nor this website, shall be liable to any person for any loss or damage arising out of any act or omission in connection with the published articles.